HOW TO TAKE CARE OF YOUR HOSTEKINT JEWEL

Hostekint jewels are designed to last a life time. These beautiful objects are made with love to accompany you on your journey.
The handmade process of every product results in a unique and one of a kind piece. Gemstones are one of a kind, causing variations of form.

Goldplated to keep the 24 karat golden layer as long as possible, we strongly advise you to avoid contact with water, perfumes, lotions or cosmetics. Swimming, showering or exercise is not recommended whilst wearing jewellery, as it will remove the layer faster and tarnish the metal over time. When not wearing your jewellery, store it in a cool, dry place - preferably its box - to preserve it from oxidization and tarnish.

Sterling silver to keep your sterling silver jewels as shiny as possible, we advise you to avoid contact with water, perfumes, lotions or cosmetics. Swimming, showering or exercise is not recommended whilst wearing jewellery, as it will tarnish the metals over time.  When not wearing your jewellery, store it in a cool, dry place - preferably its box - to preserve it from oxidization and tarnish. Wipe your jewellery clean with soft cloth before putting it away to rest.

Solid gold to preserve the lustre of your gold jewels, store them in a cool, dry place - preferably its box. Even when you can shower and sleep in your solid gold pieces, we recommend keeping them away from any harsh cleaning products or perfumes. When not wearing your jewellery, store it in a cool, dry place - preferably its box - to preserve it from oxidization and tarnish. Wipe your jewellery clean with soft cloth before putting it away to rest.

Gemstones to prevent any damage to your beautiful and sparkling gemstones we recommend avoiding perfumes and cosmetics or any household chemicals. Clean your gemstones with a clean, soft, damp cloth when needed.

Bronze and brass when the goldplating of your bronze or brass jewel has disappeared over time, you can still keep it shiny and beautiful. If you handle it with care, it can even look like gold. We advise you to avoid contact with water, perfumes, lotions or cosmetics. Swimming, showering or exercise is not recommended whilst wearing jewellery, as it will tarnish the metals over time.  When not wearing your jewellery, store it in a cool, dry place - preferably its box - to preserve it from oxidization and tarnish. Wipe your jewellery clean with soft cloth before putting it away to rest. You can remove tarnish in a natural as suggested here. Important: do this only when the golden layer has disappeared.

Repairs service we offer a repairs service for all our jewellery. Please fill in the contact form or send an email to info@hostekint.com. Don’t be afraid to reach out when you have questions about taking care of your jewel.

POLICIES ABOUT SHIPPING AND RETURNS

Shipping time and costs

All jewellery are handmade at the designers studio after the order is placed. Therefore the delivery time can take up 3 to 6 weeks.  Shipping costs will be added to your order. All orders are sent insured with a tracking number.

Returns

If for any reason you are not happy with your purchase, you may return your order postmarked within 5 business days of delivery for a refund excluding the shipping charges. Please return items in original condition (unworn, unaltered) with original packaging. Because Hostekint cannot be responsible for packages mailed to us, please use  a trackable mail service.
We will process your refund as soon as we receive your return, please allow 3-5 business days for the refund to process.
To begin the return process, please email  info@hostekint.com.

Sales and rings
Items bought on sale are not returnable for exchange or refund.
Rings are made on size and preferred colour after the order is placed. Therefore rings are not returnable for exchange or refund.